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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


"Honest,friendly...knowledgeable...Great people "
By: Tom    eagan,MN

"I am 59 years old, long hair, a beard, and look like a park bench is my home and just came in for the free coffee! Kudos to all of you @ St. Croix Harley. From the moment I walked through the door I was treated like family, a rarity now days. I purchased a 05 Sportster(which I have yet to ride) and low and behold after I wrote the check I was given even better treatment. It honestly felt like old home week. I feel justified in saying this was the most pleasurable shopping experience I have ever had. In the Kids' speek YOU GUYS ROCK ! ! !"
By: Joseph    Apple Valley,MN

"My wife and I went in to shop for a new/used bike and we were treated like family. The waiting room is awesome, lots of fresh coffee and the staff in every department are very nice and they know their jobs. We left with our 100th year anniversary edition Dyna Super Glide Sport being delivered that same day!! The key was accidently left on during delivery and they replaced it FREE of charge!! A great place to visit and shop for sure. "
By: Thomas    Stillwater,MN

"Over the last 5 years I bought three new HD motorcycles, from 3 different dealerships. Based on the experience I had with my last puchase from SCHD I will never buy another bike anywhere but SCHD. The entire staff treats me and my family as close personal friends. A GREAT EXPERIENCE. Special thanks to Arlan, atta boy! "
By: Jeff    cottage grove,MN

"After I moved from Hudson to the Twin Cities, I did a lot of shopping around at other dealerships, but none of them had the home town feel or the same genuine customer care as St Croix Harley. Every department is great to work with and I will make the drive over to get the customer service and respect that the SCHD people show their customers. Hands down the best dealership in the area. Everything from the trade, to financing, to sales, to parts are always eager to help and they remember your face. Thanks again St Croix Harley for the wonderful experience. Special thanks to Arlan, Doc, Tony, and the sales women that took care of my screaming little girl!"
By: Ryan    Chaska,MN

"I can't say enough good about the folks at St. Croix Harley-Davidson. From the moment I walked through the door last summer I was greeted with friendly, helpful people, eager to assure that my experience there was enjoyable. Now, today, in the dead of winter, I returned to purchase my first Harley. Many thanks to Roger, Arlan, Doc, and especially Stefanie for all the help, information, and most of all their patience while talking my many phone calls and responding to my incessant questions. The rest of the staff there, whom I don't even know yet, were also very welcoming and helpful. I recommend this Dealership to anyone, whether you are considering purchasing a Bike or just accessories. Thanks for everything, and we'll see you many times in the years to come. "
By: James    Shakopee,MN

"I like New Richmond Harley because every one who works there greets you with a smile, the employees that stand out in my mind are- Tony Kopp, Amber, Nicole, Arlan, Doc, Jimmy."
By: Anonymous    baldwin,WI

"Great place to do business of any kind regarding a Harley ridng experience! Friendly staff, knowledgeable employees and easy to work with. Would reccomend to anyone I know - and I do!"
By: David    Baldwin,WI

"Great staff and service. Well worth the drive! ...and the Gear Bucks, what a bonus. Merry Christmas to me."
By: Michael    Rosemount ,MN

"I purchased a used FXDX a couple of years ago and not a bit of problem. Service dept installed bars last year, again, not a problem. Super people to deal with. Have never had a bad experience and appreciate their support of the American Patriot Riders."
By: Terry    New Richmond,WI

"Any time I have been to St. Croix HD it was a 5 Star experience."
By: bill    lakeville,MN

"I enjoy coming to your Place. I always feel comfortable and welcome. Every time I shop at SC-HD at least one person says "Hi" and that means so much to me and my family. Whether it's the young lady at the door holding Cleo or one of the motorclothes girls, Tony over at the parts counter, or Roger, Del or Doc someone is there to make you feel at home. I've been to all the other DEALERs in the TC metro... your Place is like visiting an old friend, who has a lot of cool stuff and popcorn and a movie if you have the time. See ya soon, Dave and Mary"
By: Dave    Shoreview,MN

"It's all about customer service, especially with the economic slow down we are in. So continue to go out of your way to cater to the customer as you do!"
By: Tom    New Richmond,WI

"Don't change, stay personable with customers!"
By: Larry    Hudson,WI

"All employees are always very helpful and not pushy. I have recommend the dealership to many friends, some have had good experience and some not. Have all work done, and buy all accessories at SCHD."
By: Rod    Somerset,WI

"Is there something in the water? What a wonderful group of people to do business with. You are ethical, courteous, friendly, and appreciative of your customers. It's nothing for any one of you to rest an elbow on a handlebar, and have a conversation (free of a "sales pitch" , I might add) BRAVO, SCHD! "
By: TinaMarie    Oakdale,MN

"I have been a customer of yours for many years and have never felt like I was cheated or told to have service work done that was not necessary. In these tough economic times we all have to watch how we spend our hard earned dollars and your place understands that. Thank's for all the great service and I hope to continue for many more years. Happy Holidays. "
By: cornie    baldwin,WI

"The Sportster I bought was such a good price and the saleman Roger was great. SCHD is the place to go. Parts Guy is very helpful and the Girls all have a friendly smile."
By: Tom    Cottage Grove,MN

"A great bunch of people work for St Croix Harley. The parts department has gone out of their way to help me with items that I need for my bike and for Bill's bike. There is always a good selection of clothes, jackets, etc. Just one little things the sales department needs to take notice of, women that are looking at bikes. They just might want to purchase one. I have been to other dealers. They are just not as friendly as you are. Thanks. "
By: Debbie    Stacy,MN

"Great place to do my shopping! Tony is a wealth of information."
By: Lyndon    Stillwater,MN

"I rented three bikes over three days from St Croix. Unlike some Harley dealers they do not require a huge deposit. They were helpful friendly and efficient. Special thanks to Rick, who got me on my way quickly and easily every morning. I only wish I lived nearer so I could use your services more often Thanks guys Andy"
By: Andrew    Luxembourg,XX

"For all parts & clothing & accesory's etc we have had great service & help. Everyone there have been great"
By: Anonymous    Marine on St Croix,MN

"My first experience at St. Croix HD was exceptional and the 2nd experience was even better. That is the day I got my first Harley-Davidson. I want to especially thank "Doc" and Joe. You guys are awesome. Doc spent many hrs making sure I went home with the bike that I had seen the week before. Joe you were so courteous and kept us informed through out the day. It is hard to believe that with so many customers you guys see every day that you smile and always talk with us when we come back to your store. Love the bike and love the St. Croix HD dealership. You guys are great! Keep up the good work."
By: Marty    Boyceville,WI

"Whenever I find myself or recommend to someone else about purchasing or servicing a Harley-Davidson, I always tell them to go to St. Croix HD. The dealership is first class in my opinion, from Michelle answering the phone or greeting you at the door to a very knowledgeable sales and service department. The work they all do is top notch. A friend told me about them and I bought my first Harley there. That day I was assisted by Doc with buying my 2007 Heritage. He was very helpful with all that entails with buying a bike. So keep up the great work everyone and I'll see you all soon. "
By: Robert     Blaine,MN

"FIRST ---------- THANK YOU JEFF LUDWIGSON AND MS STEFANIE YOU MADE MY EXPERIANCE A PLEASURE. JEFF YOU TOOK YOUR TIME TO EXPLAIN MY QUESTIONS, AND YOU WENT TROUGH THE BIKE AND TOLD ME WHAT I NEEDED TO KNOW. OTHER DEALER'S WERE VERY HELPFUL, BUT YOU WERE GREAT. A CUT A ABOVE AND THAT'S VERY IMPORTANT TO ANY BUYER. ----------- SECOND ---- WHEN I GOT THERE I WAS TREATED LIKE FAMILY. THANK YOU ROGER WATERMAN AND JAY "DOC" DESIO, AND ALL THE LADIES AT THE COUNTER.-------- CAN YOU GUESS WHERE I'M GOING TO BUY MY NEXT HARLEY? ---------- "YOU ALL ROCK""
By: HAROLD    ADAMS,WI

"St Croix Harley is the greatest. I would never purchase a motorcycle from any other dealership. I have sent my family and friends to St. Croix Harley for bikes and for service. The staff and the customer service they provide are awesome. "
By: Anita    Andover,MN

"MY HUSBAND HAD HIS LEFT LEG AMPUTATED IN DECEMBER OF '07 AT MAYO CLINIC. THE PROSTHETIC COMPANY TOLD HIM IF HE COULD FIND A HARLEY EMBLEM HE LIKED, THEY WOULD ENCORPORATE IT INTO THE DESIGN OF HIS "NEW" TRAINING LEG. WE STOPPED AT THE NEW RICHMOND SHOP ON OUR WAY HOME FROM ROCHESTER AND HE PICKED OUT THE DESIGN FROM A T-SHIRT. IT WAS LAMINATED ON THE LEG AND HE ENJOYED THE REACTIONS HE GOT WHEN HE SHOWED OFF HIS LEG. WHEN HE WENT BACK TO GET HIS PERMANENT LEG THEY AGAIN TOLD HIM TO OBTAIN A HARLEY DESIGN TO PUT ON IT. WE STOPPED AT THE SHOP, LOOKING FOR THE SAME T-SHIRT BUT WE WERE UNABLE TO FIND IT. ONE OF THE EMPLOYEES (HE HAS LONG BLONDE HAIR) WENT ONLINE, LOCATED A T-SHIRT WITH THE SAME DESIGN AND ARRANGED TO HAVE IT MAILED TO US. LITTLE THINGS MAKE A BIG DIFFERENCE AT A TIME LIKE THAT AND THAT SERVICE WAS "HUGE" TO MY HUSBAND. WE'VE TAKEN A RIDE DOWN JUST TO BROWSE IN THE STORE AND CAME DOWN WHEN BUBBA WAS THERE LAST SUMMER. MY HUSBAND WAS ABLE TO GET ON HIS HARLEY LAST SUMMER AND YOU WOULD NEVER KNOW THAT HE HAS A PROSTHETIC LEG AND THANKS TO YOUR STORE, HE HAS A LEG HE LOVES TO SHOW OFF! WE ALWAYS TELL PEOPLE WE MEET THAT YOUR STORE IS GREAT!"
By: SANDI    SUPERIOR,WI

"Awesome dealership with awesome people. Thank you."
By: john    waverly,MN

"I just read the article about Golden Living Center's annual "Harley Day" in Stillwater. What a cool thing to do. Thank you for sponsoring the event. And thanks to Denny for driving. (The story can be found on www.twincities.com)"
By: Mary    Linwood,MN

"This is my first bike deal through St Croix harley, you guys are very personable, you make the customer feel that they are important, and you really address their needs, I would like to thank Jeff in sales, Stefanie in finance for making this a great experience, and Chad in service for directing me to alternatives things I can do the bike, thanks again ~Tim"
By: timothy    hastings ,MN

"Extremely happy with sales person, Dell Zehm. Purchase experience was excellent and all staff were very friendly. I felt customer service was great. I was thrilled to get a free T-shirt, even one for my son. I will recommend to all my friends."
By: Steve    Red Wing,MN

"Even though the bike we purchased was a consignment everyone at St Croix HD treated us very well. From Tom our salesman, Doc with the financing, the guys in parts who helped us with the accesories we needed and the gals with the helmets and clothing. We look forward to coming back and will definately let everyone know how great everyone was. Thank you all. "
By: Jay    Ellsworth,WI

"We have been very happy with our 2006 HD. Keep up the good work."
By: Anonymous    Ellsworth,WI

"At this time, I have and would drive out of my way to take my bike to St Croix HD . Have heard nothing but good comments about the place. "
By: Dave    Lakeland,MN

"This is my 4th Harley purchased from St. Croix Harley, over the past 25 years. Very comforting to see a lot of the same faces over all that time! Never considered going anywhere else. Actually feel appreciated here! Thanks Gary B., Doc, and all the staff for a wonderful experience!"
By: Larry    Hudson,WI

"Bought a 2009 Cross Bones in December. I was quoted a price by Roger, went in and traded. Had accessories installed and they delivered and picked up my trade. No bait and switch, no added charges. Great price, service etc. I live near several other dealers and wouldn't hesitate to drive by them to go to St Croix HD. Will buy again. Thanks."
By: Bob    Bloomington,MN

"Great store, great crew"
By: Nancy    Marine on St Croix,MN

"We miss the RF store!"
By: Susan    REd Wing,MN

"THROUGH MY EXPERIENCES IN PURCHASING FROM OTHER MOTORCYCLE DEALERS I HAVE TO RATE ST. CROIX HARLEY AS NUMBER ONE IN ALL CATEGORIES. JOB WELL DONE!"
By: THOMAS    OSCEOLA,WI

"I would like to say that St. Croix Harley is a place to go if you would like your dreams to come true! My husband and I have wanted Harley's since we were teenagers but have always thought they were out of our reach. I grew up riding and building hard tails with my step dad but never was let to drive and kick starting guys bikes at the bar when they had a little too much to drink. Thank you St. Croix Harley for your time and patience. All the staff is very, very helpful. They will help you find the right bike and answer any questions that you may have. All the staff and sales men are not pushy to close the deal! If I was to rate them I would give them 10's in every department! Thank You again St. Croix Harley."
By: Samantha & LeMoine    Grantsburg,WI

"That's where I do my business, 45 miles away, and why? Because you're treated like family. Brian in parts A1, with Dell and the staff no pressure. P.S. Great lounge. Make the ride and check em out."
By: gary     shoreview,MN

"They treat you like family and it's not over after you by your bike. They take darn good care of you all of the time."
By: Don    Rush City,MN

"Was just there tonight and those two parts guys, Rick and Tony, were awesome. Gave me great service and a great price. We always enjoy our visits to your store."
By: Michael     prescott,WI

"Great dealership,great people!"
By: DAVE    stillwater,MN

"Great Parts Dept and Service. Thanks Tony and Paul."
By: Lyndon     Stillwater,MN

"Good job.... I like to come into your dealership Thanks."
By: Jerry    Danbury ,WI

"Absolutely EXCELLENT follow-upservice experiences, ranging from staff recommendations for better tires, through the wisdom and mechanical expertise of Mark to the courtesy and prompt treatment by the service and parts department. Couldn't be happier, Thanks all."
By: gust    menomonie,WI

"Joe was wonderful to work with! I really appreciated his patience with me on my first bike purchase. Pinky"
By: Anonymous    Center City,MN

"I just purchased my second HD from St. Croix Harley. I was treated exceptionally well. Gary worked with us and he answered every question with great professionalism and knowledge. Shawn completed our papers and was wonderful as she was the first time. Brian, what can I say! This guy has an answer for everything. I mean that in the best possible context. He is patient and gets into your head to help you get exactly what you need. He is the best in the business. I real appreciate his knowledge and opinions. Not one person was pushy. Each and every person there from the frontend staff to Tony and the big guy with the gray goutee in parts are awesome. Gary, Shawn and Brian, I owe you a big thankyou! Dell give em a raise would ya! Brian, thanks for all you help. Tom K."
By: Tom    Balsam Lake,WI

"Great kids selection. "
By: Cory     Richfield ,MN

"Best dealership I have ever been to. I would recomend St. Croix Harley-Davidson to any one who is looking for a bike, service or parts!!!"
By: dennis    stillwater,MN

"Special thanks to Chad in service. I waited until the last minute for a rear tire. If Chad had not got me in the next day I would have not been able to go to Sturgis. Thanks Chad. I had a great time in Sturgis. I hope you did too. "
By: William    Prescott,WI

"Overall, I am very happy with the service, parts,and friendly atmosphere everytime I go there. Very pleased with your staff. Also the products. And keep up with the gear bucks promotion, keeps me coming back!!!"
By: jerry    red wing,MN

"When I prepared to purchase my 2007 Road King Classic (my first motorcycle of any kind!)I contacted every dealership in the 5 state area. SCHD had the lowest price. As far as price is concerned they were absolutely the right choice. More importantly, this being my first bike I didn't know a whole lot about motorcycles in general. SCHD never made me feel like a rookie. (Thanks Gary!) They patiently answered all my questions and took the time to make sure I was comfortable with everything. Even after I bought the bike they still treated me with the utmost respect. They were always courteous over the phone, and believe me I called them more than a few times! They are truly "customer service all stars" in my book. I'll never go anywhere else. "
By: Mike    Cottage Grove,MN

"WHETHER I MAKE A PURCHASE OR JUST COME UP TO HANG OUT AND LOOK I ALWAYS FEEL WELCOME. ONE OF MY FAVORITE SHOPPING EXPERIENCES ARE HARLEY DEALERS ANYWHERE AND SCHD IS THE BEST."
By: CURT    ROSEVILLE,MN

"I have tried three dealers in Virginia and none of them compare to you. I still do all my business with you through shipping. "
By: Bill    Ophelia,VA

"Overall, I think that HD River Falls is great, I prefer their friendly and honest service, much more than the HD shop that is closest to me. I have currently my bike in for service. "
By: Carlos    Saint Paul,MN

"You all do a very good job "
By: Anonymous    dresser,WI

"You have the best staff around. I go to both stores frequently and have never had anything even close to a bad experience. Chad in service is great to deal with and so is Roger in sales. They always make me feel like they have time for me. I've taken my bike back a couple of times for very minor issues and every time it came back cleaner than it was when I dropped it of. That says something. Some days we ride to New Richmond and just sit on the "porch"."
By: Mike    Hudson,WI

"Staff is always helpfull and curtious. Would suggest to anyone to shop there. "
By: jerry    red wing,MN

"You will not find a better dealer from start to finish. When we bought our first bike from St. Croix, Dell told us, "I don't want to sell you one bike, I want to sell you a lifetime's worth of bikes". 13 years and 4 bikes later, he has proven himself true to his word."
By: Diane    medford,WI

"Always a good time when shoping there."
By: Teresa    new richmond,WI

"Over the past years I have purchased 5 bikes. Always the best price and for sure the best service. The parts and service department are second to none. I have moved to Virginia and with your help you shipped my bike. I still call and talk to the service department for help and you ship everything I need. Looking for my 6th bike from you."
By: Bill    Ophelia,VA

"Will always travel the extra miles for service ect. Very friendly staff, Always feel at home."
By: Anonymous    St.Paul,MN

"Your customer service is the reason we drive from St. Paul to do all our Harley shopping at St. Croix. Brian, in parts is wonderful and all the girls in the front are always helpful. The knowledge of the sales staff and the approachability of Dell always makes us feel welcome. The feeling we get walking into St. Croix H-D is not one that many shops have."
By: JACKIE    St. Paul,MN

"I recently purchased a used Dyna. I am very happy with the overall experience in all departments. Roger, Doc, Brian - Thanks."
By: Anonymous    New Richmond,WI

"Great folks to do business with. I never feel pressured or that I have been taken advantage of."
By: ROBERT    HUDSON,WI

"Hello, my experience as a woman buying a bike was extreamly exciting, like a kid in a toy store, thanks to every one of you. Arlan for the Salesman advice I will never forget it, Nicole in apparel who knows I love pink, to the service guys who I will always ask silly questions like "do you have it in pink, maybe with a rose on it?" thanks for the wonderful experience, I'm riding and loving every minute of it! no my bike isn't pink but maybe in the future it can change colors."
By: Debra    Amery,WI

"I have purchased two motorcycles out of the River Falls HD Shop. The first bike was a 2001 Sportster 1200, bought in early 2002, and then later traded on a 1999 FXST softail. Both bikes have been great! My main comment is that the River Falls Shop has really improved over the six years I have known them. I am espescially impressed with the current staff; looking forward to another riding season. "
By: Anonymous    River Falls,WI

"I have been a customer of St. Croix H D for 3 + years, Thanks to my HD riding friend Mike Lynch, S.C.V.H.O.G. riding friend Jeff Mayen, Roxanne & Joe McNamara and Jesse Pereboom with the St. Croix H D STAFF. The Service Dept. has delivered a 5-STAR Performance every time and any time I've needed an Oil-Change or Serious Maintenance work done. I'm proud to say with the Quality of work, I've NEVER had any problems during rides Long or Short. Sincerely, -A Very Happy HD Owner "
By: Alphonse    EAGAN,MN

"The crew at St.Croix HD were great. Everyone was very friendly and helpful. Thanks a lot to Roger, Colleen, Stefanie, Dell, and Michelle. Thanks a lot for your time and help."
By: bruce    phoenix,AZ

"Always a friendy greeting from a friendy face. Never a hesitation to offer assistance."
By: Jim    Baldwin,WI

"I have found everything about the dealership to be top notch. I shopped several dealerships before I bought my bike and decided SCHD was the dealership I liked best overall. It has to do with personnel,seeing as price was pretty much the same everywhere. There is another HD dealer is less than three miles from my home."
By: David    New Brighton,MN

"I like the experience and relationship we have with St. Croix Harley Davidson. The staff is very friendly and I do like that they do remember us when we come to the store. Thank you for being there for us. "
By: Ronald    Saint Paul,MN

"Keep up the great work!!"
By: Barb    Glenwood city,WI

"I'm very thrilled to find SCHD, to have the very leather coat I wanted, PINK, I LOVE IT!!!! Amber even helped me find my correct size, can't wait for the warm weather to ride with my new leather!!!"
By: Debra    amery,WI

"Everyone is like family."
By: Mark    Dresser,WI

"Thanks for a great product! Cant wait to get the wheels turning this spring."
By: William    Prescott,WI

"The customer service at St.Croix Harley Davidson is second to none. The employees working there are very freindly and helpful, each and every time you walk into the door. This is the place to go for all of your Harley Davidson needs!"
By: Joel     Amery,WI

"I thought the sales and financing were very pleasant and very helpful when I purchased my first touring. Excellent delivery on time and the bike looked great. Thank you for a great experience."
By:  Jeff    Coon rapids,MN

"The best dealership we have worked with. There is always someone there to help you find a bike you are looking for, and always someone with a smile to greet you and ask if they could help you find what you may need. "
By: WAYNE    ST ANTHONY,MN

"GREAT JOB GUY'S!!! GOD BLESS"
By: Anonymous    SAINT PAUL,MN

"I will tell who ever reads this that when I walk in the door at the New Richmomd H.D. store all the employees treat me as if im part of there H.D.family. I bought a used bike, my salesman "Arlan Hanson" couldn't have been more honest with all the questions I threw at him. He sure knows his bikes. Not to mention their parts department, now those guys know their stuff. Oh! I cant forget the DOCTOR, he had me in and out of his office in no time. "no tears. "
By: Ken    New Richmond,WI

"I have recomended this dealership to many many people. For the best service and the best prices there is no other place to go. People are knowledgable and extremely freindly. It is always a pleasure to stop by."
By: Cyndi    Lindstrom,MN

"St. Croix H-D consistantly provides a high degree of professionalism. It's always fun to visit and just look around at the River Falls and New Richmond shops."
By: Don    Stillwater,MN

"Your parts department (Tony, Brian, Rick) are awsome. They take the time and you feel like they WANT to help. I'm sure the other guys there are as good. Nicole and Amber in clothing--can't say enough, great people!!!! Bought a 07' Electra Glide Classic last summer from Gary, no pressure, made it a great expierence. Joe was there when I picked it up--great guy! I am about 43 miles from your store. I do all my stuff thru ST. Croix HD. ITS THE PEOPLE!!!!!!!! And a nice ride also."
By: Jim    Forest Lake,MN

"I work in the customer service business in the help desk and mentor for our phone rep's. I must say the people at St Croix H-D are great. They are very friendly and very helpful whenever we come to the store or call on the phone. They act and treat their customers just the way we train our reps and would like our rep's to act. They make you feel like family and you do not feel like they are just trying to sell you something. Keep up the great work!!!!"
By: James    New RIchmond,WI

"Everyone at St.Croix has provided exceptional service from the time you walk through your doors. It's a friendly environment and your pricing is fair. I love your shop and all the employees. "
By: Shawn     Roberts,WI

"What a wonderful experience. I would highly recommend St Croix Harley to anyone."
By: Michael    River Falls,WI

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