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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"Overall, I am very happy with the service, parts,and friendly atmosphere everytime I go there. Very pleased with your staff. Also the products. And keep up with the gear bucks promotion, keeps me coming back!!!"
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By: jerry red wing,MN
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"When I prepared to purchase my 2007 Road King Classic (my first motorcycle of any kind!)I contacted every dealership in the 5 state area. SCHD had the lowest price. As far as price is concerned they were absolutely the right choice. More importantly, this being my first bike I didn't know a whole lot about motorcycles in general. SCHD never made me feel like a rookie. (Thanks Gary!) They patiently answered all my questions and took the time to make sure I was comfortable with everything. Even after I bought the bike they still treated me with the utmost respect. They were always courteous over the phone, and believe me I called them more than a few times! They are truly "customer service all stars" in my book. I'll never go anywhere else. "
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By: Mike Cottage Grove,MN
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"WHETHER I MAKE A PURCHASE OR JUST COME UP TO HANG OUT AND LOOK I ALWAYS FEEL WELCOME. ONE OF MY FAVORITE SHOPPING EXPERIENCES ARE HARLEY DEALERS ANYWHERE AND SCHD IS THE BEST."
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By: CURT ROSEVILLE,MN
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"I have tried three dealers in Virginia and none of them compare to you. I still do all my business with you through shipping. "
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By: Bill Ophelia,VA
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"Overall, I think that HD River Falls is great, I prefer their friendly and honest service, much more than the HD shop that is closest to me.
I have currently my bike in for service. "
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By: Carlos Saint Paul,MN
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"You all do a very good job "
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By: Anonymous dresser,WI
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"You have the best staff around. I go to both stores frequently and have never had anything even close to a bad experience. Chad in service is great to deal with and so is Roger in sales. They always make me feel like they have time for me. I've taken my bike back a couple of times for very minor issues and every time it came back cleaner than it was when I dropped it of. That says something.
Some days we ride to New Richmond and just sit on the "porch"."
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By: Mike Hudson,WI
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"Staff is always helpfull and curtious. Would suggest to anyone to shop there. "
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By: jerry red wing,MN
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"You will not find a better dealer from start to finish. When we bought our first bike from St. Croix, Dell told us, "I don't want to sell you one bike, I want to sell you a lifetime's worth of bikes". 13 years and 4 bikes later, he has proven himself true to his word."
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By: Diane medford,WI
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"Always a good time when shoping there."
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By: Teresa new richmond,WI
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"Over the past years I have purchased 5 bikes. Always the best price and for sure the best service. The parts and service department are second to none. I have moved to Virginia and with your help you shipped my bike. I still call and talk to the service department for help and you ship everything I need. Looking for my 6th bike from you."
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By: Bill Ophelia,VA
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"Will always travel the extra miles for service ect.
Very friendly staff, Always feel at home."
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By: Anonymous St.Paul,MN
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"Your customer service is the reason we drive from St. Paul to do all our Harley shopping at St. Croix. Brian, in parts is wonderful and all the girls in the front are always helpful. The knowledge of the sales staff and the approachability of Dell always makes us feel welcome. The feeling we get walking into St. Croix H-D is not one that many shops have."
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By: JACKIE St. Paul,MN
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"I recently purchased a used Dyna. I am very happy with the overall experience in all departments. Roger, Doc, Brian - Thanks."
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By: Anonymous New Richmond,WI
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"Great folks to do business with. I never feel pressured or that I have been taken advantage of."
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By: ROBERT HUDSON,WI
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"Hello, my experience as a woman buying a bike was extreamly exciting, like a kid in a toy store, thanks to every one of you. Arlan for the Salesman advice I will never forget it, Nicole in apparel who knows I love pink, to the service guys who I will always ask silly questions like "do you have it in pink, maybe with a rose on it?" thanks for the wonderful experience, I'm riding and loving every minute of it! no my bike isn't pink but maybe in the future it can change colors."
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By: Debra Amery,WI
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"I have purchased two motorcycles out of the River Falls HD Shop. The first bike was a 2001 Sportster 1200, bought in early 2002, and then later traded on a 1999 FXST softail. Both bikes have been great! My main comment is that the River Falls Shop has really improved over the six years I have known them. I am espescially impressed with the current staff; looking forward to another riding season. "
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By: Anonymous River Falls,WI
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"I have been a customer of St. Croix H D for 3 + years, Thanks to my HD riding friend Mike Lynch, S.C.V.H.O.G. riding friend Jeff Mayen, Roxanne & Joe McNamara and Jesse Pereboom with the St. Croix H D STAFF. The Service Dept. has delivered a 5-STAR Performance every time and any time I've needed an Oil-Change or Serious Maintenance work done. I'm proud to say with the Quality of work, I've NEVER had any problems during rides Long or Short.
Sincerely, -A Very Happy HD Owner "
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By: Alphonse EAGAN,MN
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"The crew at St.Croix HD were great. Everyone was very friendly and helpful. Thanks a lot to Roger, Colleen, Stefanie, Dell, and Michelle. Thanks a lot for your time and help."
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By: bruce phoenix,AZ
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"Always a friendy greeting from a friendy face. Never a hesitation to offer assistance."
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By: Jim Baldwin,WI
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"I have found everything about the dealership to be top notch. I shopped several dealerships before I bought my bike and decided SCHD was the dealership I liked best overall. It has to do with personnel,seeing as price was pretty much the same everywhere. There is another HD dealer is less than three miles from my home."
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By: David New Brighton,MN
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"I like the experience and relationship we have with St. Croix Harley Davidson. The staff is very friendly and I do like that they do remember us when we come to the store.
Thank you for being there for us.
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By: Ronald Saint Paul,MN
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"Keep up the great work!!"
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By: Barb Glenwood city,WI
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"I'm very thrilled to find SCHD, to have the very leather coat I wanted, PINK, I LOVE IT!!!! Amber even helped me find my correct size, can't wait for the warm weather to ride with my new leather!!!"
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By: Debra amery,WI
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"Everyone is like family."
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By: Mark Dresser,WI
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"Thanks for a great product! Cant wait to get the wheels turning this spring."
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By: William Prescott,WI
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"The customer service at St.Croix Harley Davidson is second to none. The employees working there are very freindly and helpful, each and every time you walk into the door. This is the place to go for all of your Harley Davidson needs!"
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By: Joel Amery,WI
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"I thought the sales and financing were very pleasant and very helpful when I purchased my first touring. Excellent delivery on time and the bike looked great. Thank you for a great experience."
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By: Jeff Coon rapids,MN
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"The best dealership we have worked with. There is always someone there to help you find a bike you are looking for, and always someone with a smile to greet you and ask if they could help you find what you may need. "
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By: WAYNE ST ANTHONY,MN
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"GREAT JOB GUY'S!!! GOD BLESS"
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By: Anonymous SAINT PAUL,MN
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"I will tell who ever reads this that when I walk in the door at the New Richmomd H.D. store all the employees treat me as if im part of there H.D.family. I bought a used bike, my salesman "Arlan Hanson" couldn't have been more honest with all the questions I threw at him. He sure knows his bikes. Not to mention their parts department, now those guys know their stuff. Oh! I cant forget the DOCTOR, he had me in and out of his office in no time. "no tears. "
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By: Ken New Richmond,WI
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"I have recomended this dealership to many many people. For the best service and the best prices there is no other place to go. People are knowledgable and extremely freindly. It is always a pleasure to stop by."
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By: Cyndi Lindstrom,MN
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"St. Croix H-D consistantly provides a high degree of professionalism. It's always fun to visit and just look around at the River Falls and New Richmond shops."
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By: Don Stillwater,MN
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"Your parts department (Tony, Brian, Rick) are awsome. They take the time and you feel like they WANT to help. I'm sure the other guys there are as good. Nicole and Amber in clothing--can't say enough, great people!!!! Bought a 07' Electra Glide Classic last summer from Gary, no pressure, made it a great expierence. Joe was there when I picked it up--great guy! I am about 43 miles from your store. I do all my stuff thru ST. Croix HD. ITS THE PEOPLE!!!!!!!! And a nice ride also."
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By: Jim Forest Lake,MN
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"I work in the customer service business in the help desk and mentor for our phone rep's. I must say the people at St Croix H-D are great. They are very friendly and very helpful whenever we come to the store or call on the phone. They act and treat their customers just the way we train our reps and would like our rep's to act. They make you feel like family and you do not feel like they are just trying to sell you something.
Keep up the great work!!!!"
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By: James New RIchmond,WI
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"Everyone at St.Croix has provided exceptional service from the time you walk through your doors. It's a friendly environment and your pricing is fair. I love your shop and all the employees. "
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By: Shawn Roberts,WI
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"What a wonderful experience. I would highly recommend St Croix Harley to anyone."
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By: Michael River Falls,WI
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